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Job! Female Guest Service Agent In Dubai | Apply Now

Job! Female Guest Service Agent In Dubai Apply Now
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About The Company

Hilton is the world’s leading hotel company, which includes the luxury lodging and resort sector with a range of long and medium term accommodation services. For nearly a century, Hilton has offered business and leisure travelers the best in accommodation, services, facilities and value for money. Hilton continues its tradition of providing exceptional guest experiences for its global brands. Our vision to “fill the earth with light and warmth of hospitality” unites us as a team that creates extraordinary hospitality experiences throughout the world every day. Our team members are amazing at heart.

Guest Services agents (waiters) influence every visit to our restaurant, bar and cafe at the hotel. We always provide experiences that exceed guests’ expectations for food, drinks and culinary experiences.

Your Job As A Guest Service Agent

  1. As a restaurant waiter, you are responsible for meeting the highest standards of food and beverage quality (food and drink) in our requests for hotel restaurants, bars and cafes.
  2. You will work with your team members to provide quality services that exceed customer expectations through the following tasks:
  3. Receive orders and serve customer requests on time, including but not limited to serving as baristas or cocktails / bartenders, if needed
  4. Understand the contents of the menu, all changes to the menu and promotional activities
  5. Keep the service area clean, neat and ready
  6. Effectively manage the correct billing of all customer accounts
  7. React friendly and helpful to guest requests

What The Company Wants From You

Hilton’s Guest Services Agent (Waiter) always works for our guests and other team members. To successfully fulfill this role, you must maintain the following abilities, values, attitudes and behaviors:

  1. Friendly, positive and energetic attitude
  2. Commitment to exceptional guest service
  3. Motivated to learn new skills and techniques
  4. Smart and neat appearance
  5. Positive and ready to join the team and work with a superior mindset
  6. Excellent communication skills in local languages
  7. Flexible, reliable and responsive to various work situations
  8. Prepared to manage various types of customers, questions and complaints
  9. Knowledge of alcoholic drinks and mixed drinks
  10. Previous knowledge about food hygiene
  11. Experience with electronic ordering systems
  12. Experience with Money Management

More Information About The Job

Job Type: Full-Time

Work Shift: Regular

Work Level: Team Member

Apply For The Job Here

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